Financial Aid Counselor (210)

Conway, AR
Full Time
Mid Level
Full-Time/Part-TimeFull Time
Salary Range$36,730.00
Will this position be Onsite, Remote, or Hybrid?Onsite

Position Details

Position Information

Posting NumberNC0762025
Working TitleFinancial Aid Counselor
Department Org706000 - Student Financial Aid
Why should you work at UCA?
We are excited that you are considering joining the UCA Family—the faculty, staff, students and alumni—who make the University of Central Arkansas a great place to work!

At the University of Central Arkansas, we value our employees striving to maintain a work-life balance. We realize that this affects the overall well-being of employees while learning to prioritize challenging work and the ability to make a difference. Participation in university-wide remote work days may be available for certain positions. Training is provided on systems or job-specific software, and tools are available supporting professional and personal development. The benefits package allows you to customize your benefits to meet your current needs, with the ability to adjust them as your priorities change. This includes university contributions to health, dental, life and disability insurance, 80% tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a retirement program with university contributions of 10% of employee salary. Also available are health and wellness incentives, as well as access to sports and cultural activities on campus for the family, free gym membership and equipment rentals.
Position Summary
The Financial Aid Counselor works under general supervision and is responsible for providing, obtaining, processing, and packaging student financial aid, compiling of data and other associated duties. This position is governed by state and federal laws and agency/institution policy.
Job Duties and Responsibilities
  1. Develops and maintains understanding of institutional, state and federal financial aid programs
  2. Determines eligibility for institutional, state, federal and private funding for students
  3. Counsels with students and parents for the purpose of disseminating information, determining eligibility and resolving problems
  4. Participates in outreach activities on and off campus
  5. Supports other office activities as needed including customer service contact
  6. Responds to calls and emails related to general financial aid and scholarship questions.
  7. Completes necessary data entry and processing relative to financial aid packaging for various scholarship programs as requested and assigned
  8. Processes check returns and assists with private scholarship deposits as needed.
  9. Reviews and evaluates various financial aid and scholarship reports and takes appropriate corrective action
  10. Processes scholarship exceptions and holds.
  11. Assist the Project Administrator for Scholarships in awarding and notifying students for academic awarding, renewals and regrets as needed.
  12. Assist the Project Administrator for Scholarships in processing ADHE funds and UCA Athletic funds as needed.
  13. Other duties as assigned.
Knowledge, Skills, and Abilities
  • Knowledge of COD, FAA, NSLDS, and ADHE.
  • Ability to review and evaluate student financial needs and prepare appropriate financial aid package
  • Ability to communicate clearly, accurately and professionally orally and in writing
  • Ability to collect, analyze, compile, and record data
  • Expertise with state and federal laws that impact the packaging and awarding process
  • Expertise of state and institutional scholarships, policies, and procedures as well as other resources available to students
  • Expertise with Microsoft Office including Word, Excel and PowerPoint
Skills Considered Essential for Success
-Knowledge of the organization and administration of higher education.
-Knowledge of state, federal, and university rules, regulations and procedures.
-Ability to work in a diverse and dynamic environment.
-Ability to work collaboratively and independently with common goals as a part of a team.
-Ability to make sound judgments.
-Effective interpersonal communication, writing, and organizational abilities.
-Civility in all interactions.
-Demonstrate effective follow-up.
Required Education and/or Experience
The formal education equivalent of a bachelor’s degree; plus 1 year experience in higher ed, financial aid, or a related field
 
Preferred Education and/or Experience
2 Years experience in Financial Aid preferred but not required.
University, Campus, and Community Description
Thank you for your interest in employment at the University of Central Arkansas.
Founded in 1907, UCA has an enrollment of nearly 10,000, of which more than 20% are graduate students. The university offers more than 150 undergraduate and graduate certificate and degree programs, including doctoral programs in six disciplines. The undergraduate student body consistently scores above the national average on the ACT exam. UCA is proud of its tradition of teaching excellence and its contributions to research, scholarship, and creative activities. UCA seeks to attract students and employees that are dedicated to building a culture of diversity, belonging, inclusion, and equity.
Desired start date06/16/2025
Position Summary and Qualifications

License(s)/Certifications
Physical Demands ChecklistSitting, Kneeling, Standing, Lifting/Carrying, Walking
Physical ExertionAdministrative Work - Exerting up to 10 pounds, Light Work - Exerting up to 20 pounds, Medium Work - Exerting 20-50 pounds
Posting Detail Information

Background Check Statement
This position may be subject to a pre-employment criminal, sex-offender registry, financial history background check and drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
UCA EEO Statement
The University of Central Arkansas is an affirmative action/equal opportunity institution dedicated to attracting and supporting a diverse student, faculty and staff population through enhanced multicultural learning environments and opportunities. In keeping with its nondiscrimination policy in employment, admissions and other functions and programs, the university considers employees and students on the basis of individual merit and will not discriminate against a person on the basis of gender, race or color, ethnicity, religion, spiritual beliefs, national origin, age, familial status, socioeconomic background, sexual orientation, disability, political beliefs, intellectual perspective, genetic information, military status, or other factors irrelevant to participation in its programs.
Open Date05/27/2025
Close Date06/08/2025

Job posted for the employer by: Workforce Connections, Arkansas Department of Commerce.

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